FAQ - Tilly Vest

What size do you offer?
All our products come in One Size, designed to fit children approximately from 6 months to 4 years.

Is the fabric safe for children?
Yes, we carefully select soft and comfortable materials suitable for everyday wear.

How long does shipping take?
Shipping times depend on your location:

• Italy: 2–5 business days
• Europe: 4–8 business days
• International: 7–15 business days

Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email.

Can I change or cancel my order?
Orders can be modified or cancelled within a short time after being placed. Contact us as soon as possible.

What if my order arrives damaged or incorrect?
Please contact us immediately with photos at tillyvest@outlook.com and we will assist you.

How can I contact you?
You can reach us anytime via email or phone.